Our Service
When buying a FISCON handsfree in our shop you will benefit from a wide variety
of services:
- Advice about finding a suitable product
- Installation support by email or telephone
- Spare parts service
- Update service for future firmware improvements
- 24-month warranty
Advice
Finding the optimal product is not always easy. If you have technical questions,
you are not sure which products you need or you just need a good advice our
customer service is ready to help you by email or telephone.
| Email: |
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| Telephone: |
949-600-6111 |
Don't hesitate, we are looking forward to assisting you.
Installation Support
If you have questions while installing the modules, please look into the F.A.Q.
first. If you are not able to complete the work yourself, our support staff is available to
help you. Please choose how you want to get in contact to us:
| Email: |
|
| Telephone: |
949-600-6111 |
| Installation support is available for all customers who bought their
FISCON handsfree
at www.oempl.us or www.kufatec.com. Other customers, please contact your supplier.
This contact data are for customers in North America only. European customers please watch our european website www.fiscon-mobile.eu. |
Update Service
You always want to be up to date with the latest information, so why not the
same for your FISCON handsfree? All of our handsfree kits are upgradable, allowing
you to benefit from product innovations in the future.
The firmware of a FISCON handsfree is to be continuously adapted to new cellphones.
In just a few minutes you can update the
firmware with a notebook using a Bluetooth connection. It is not required to
remove the interface from the car.
Paying only the small fee of 20€ (inclusive of return shipping costs),
we will upgrade the firmware for the car compatibility of your FISCON handsfree
with the latest firmware at any time.
This will allow you to keep your FISCON handsfree up-to-date in the event that
your cellphone or car changes.
Spare Parts Service
If you want to adopt your FISCON handsfree to another car or if a cable has
been damaged, you can buy all single components individually. With a FISCON
handsfree you can plan for the long term, even if you want to change the configuration
of vehicle and phone.
Newsletter
Owners of a FISCON handsfree can subscribe the newsletter at any time to get
the latest information about existing and new versions of the firmware and cellphone
compatibility!
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