I have read the words "Plus" and "Pro". Are there differences?

Until December 2009 we named the current product line "Plus" as "Pro". Due to the available of the new product line "Pro" that change was required. Currently "Plus" stands for FISCON units based on CAN-Bus and "Pro" stands for FISCON units based on fiber ring. The functionality is quite similar.

FIS is the german shortcut for the Audi "Driver (Fahrer) Information System". Sometimes it is also called DIS. It stands for the display at the tacho which shows several data of the car. The common name for VW is MFA, "Multi Fuction Display (Anzeige)". Skoda uses the name MaxiDot.

I have retrofitted my navigation system. Is is however possible to use a FISCON Bluetooth handsfree?

It doen´t matter if the navigation system was installed from factory or retrofitted. It is even not important if the navigation system is normally compatible to the car. In that case and depending on the car the operation from the multifunction steering wheel or the data on the FIS display could be not available. The operation from the navigation system itself is always working.

I don´t have a multifunction steering wheel. How can I operate a FISCON Plus handsfree for Audi A3 (8P), A4 (8E), A6 (4B) and TT (8J)?

With a RNS-E or BNS 5.0 navigation you can control the FISCON handsfree. To start the A2DP music stream and adjust the microphone volume use the phone. All other functions are working with that configuration. So a multifunction steering wheel is not requisite.

In that case only this comfort functions are available: Caller data on the FIS-Display, connection of the cellphone with the speakers of the vehicle, A2DP musicstream output started from the cellphone. All other functions have to be operated from the cellphone.

I intend to retrofit a supported navigation system later. Which FISCON version should I buy?

It is recommended to buy already now a Plus handsfree. All Basic functions are integrated. After retrofitting a supported navigationsystem you will benefit also from the extra functions.

What are the advantages against a rSAP (VW Premium) handsfree?

rSAP stores the calling lists and SMS on the car and not on the cellphone. The drawback is that after leaving the car that data are no longer available, e.g. for a call back. FISCON uses the cellphone for the transmission of all data and stores them there. FISCON uses the HFP protocol, the main advantage is that even more cellphones are compatible, also iPhone and Blackberry phones.

I store a large company phonebook on my telefone. Is it possible to syncronize just a part of the records to FISCON?

Some phones allow to transfer a selection of records only. E.g. Blackberry cellphones are able to transfer contacts which are marked as favourites in Outlook and ignore other contacts. To activate this feature check the bluetooth connection profile for FISCON on the phone.

Is it difficult to install a FISCON Bluetooth handsfree?

The handsfree has to be connected with the Plug&Play harness behind the radio or navigation system. It doen´t matter if a amplifier is installed or the car communicates with fibre optic wires. The voice output always uses the speakers of the car.

Is coding required and how can I do that?

Can I use the OEM Audi, VW, Skoda or Mercedes microphone installed from factory?

Can I install the microphone on the factory position in the interior light?

It is possible but we recommend another position because of the less installing effort. If you want to install the microphone into the interior light take care that no disturbing noise reaches the microphone from the backside of the interior light. Between the roof of the car and headlining disturbing noise from the engine is gathered together. So you need to take care that only waves from the driver and passenger position can reach the microphone. To do that use a housing for the microphone and/or isolate it with acrylic or silicon material.

A already have a OEM handsfree. Is coding required?

In the most cases the coding is already correct. If you can see data on the FIS-Display and on the navigation system nothing else is required.

I miss some functions on my new cellphone or some phone functions do not work well. Do you recommend an update of the FISCON Firmware?

Yes, if something does not work on a new cellphone we recommend a Firmwareupdate of the FISCON interface. FISCON handsfree kits are continuously being adapted to new cellphones. The code SWP1.XX on the housing and on the "Version Info" screen on the Volkswagen, Skoda and Seat MFA informs about the installed firmware for the phone compatibility.

Can I install the firmware to future development stages of the FISCON car compatibility by myself?

No, only we can upgrade the car-compatibility firmware. If that is required e.g. after changing the car you can use our updateservice.

Is it required to remove the module from the car to install a phone-compatibility update?

No. Just sit inside the car with a bluetooth notebook, connect to the FISCON unit and launch the update tool.

The update tool interrups close before uploading the update.

With Windows Vista and some XP versions you need to connect the FISCON module to Windows (comfirm with password 1234) before launching the update tool.

I activated the update mode on the car by mistake. Since that all functions are dead and the FIS shows "SWUPDATE".

The FISCON interface is waiting for incomming updates. You can´t manually cancel that mode. After a time-out FISCON returns to the normal mode. You don´t need to do anything than wait.

I connected the FISCON handsfree to the car but I can´t access to my phone.

The phone has to be connected to FISCON. This precedure is called pairing and is explained in the FISCON manual.

Not all cellphones or their firmware levels support functions like A2DP MP3 musicstreaming or supplying phonebook data. If you cellphone has an old firmware level we recommend an update of that firmware. Oftentimes an update of the FISCON firmware (SWP) is helpful if the phone is quite new.

The FIS-Display shows "PHONE" but no names and phone numbers.

Coding of the car is required. That is a quite simple procedure which takes only a few minutes. You can let that do at a car dealer or workshop or by yourself if you own VAG-Com (VCDS).

The voice is interrupded, the radio is blinking.

If you have a OEM handsfree installed at the same time you need to remove the fuse or connector of the phone interface. Otherwise the old handsfree can disturb the communication.

I own an iPhone. The other person on the line hears a scrambled voice.

That is a known behavior with a FISCON firmware below SWP1.61. Installing a firmwareupdate fixes the bad voice.

The phone does not release the data. A Tool from Nokia enables the transfer of the data. Install the tool on your telephone and connect it again to your FISCON handsfree.

Details to the Software:
Nokia 810 Contact Download Application for Nokia S60 3.2 edition devices
Nokia_810_Contacts_Download_S60_3.2.sis
3-Mar-2009 | 104.50 KB | English

The phonebook does not synchronize or it does not show names.

Some phones disable the synchronisation of that kind of data. Check the security options of the phone to ensure that it supplies the data.

Some or all Phonebook records are not displayed correctly. The first name of the person stands on the position of his phonenumber.

On some cellphones special characters (e.g. comma) in the phonebook record can disturb the correct syncronisation. In that case remove these characters.

The other person on the line can´t hear me or my voice is interrupted.

If your microphone is connected with a jack plug to the main harness please check if the connection is good. If required waggle on the connector while talking to check for a bad connection. Try another phone to exclude it as possible reason. A wrong coding of the car can´t be a possible reason for the problem.