Volkswagen, Seat and Skoda cars do not require coding until modelyear 2010. The installation is real Plug&Play. If no menu topic in the MFA is available in cars since modelyear 2010, coding is required to activate it.

On your Audi you normally need to enable the phone functions if no other handsfree was installed yet from factory. In some cars FISCON Basic works without coding. If you can see the FISCON functions in the FIS, no coding is required.

Mercedes cars always require coding. In some carswhich already have a fiber optic component installed (e.g. E-Class with navigation), the partial functionallity is there right after the installation.

At BMW/MINI vehicles, FISCON can do the coding automatically. No extra coding and no visit of a BMW dealer is required.

To enable the functions your car dealer or workshop connects the diagnostics tool and sets the codes as instructed in the manual. With VAG-Com (VCDS) for VW/Audi/Skoda/Seat you can make that by yourself.

What happens to my currently installed handsfree?

We recommend the Android update method as it is easier. With Windows notebooks recently difficulties with firewall or security setting can happen.

I have a retrofitted Bluetooth USB Dongle with the Software "Blue Soleil". The Windows update tool does not recognize the Bluetooth connection.

In "Blue Soleil" assign the Bluetooth connection to a virtual COM port, e.G. COM7. Afterwards select this port in our Windows update tool.

I have a VW. At the tacho unit I don´t see additional menu topics. The operation on the touchscreen is possible and I can make a call.

The phone does not release the data. A Tool from Nokia enables the transfer of the data. Install the tool on your telephone and connect it again to your FISCON handsfree.

Details to the Software:
Nokia 810 Contact Download Application for Nokia S60 3.2 edition devices
Nokia_810_Contacts_Download_S60_3.2.sis
3-Mar-2009 | 104.50 KB | English

First make a FISCON factory reset as it is possible that already 5 phones are paired which is the limit. Try again to connect.

Some versions of Android use a deviate pairing method. This can cause the problem of a failing connection. The solution is the free tool Bluetooth File Transfer (Android) for a better Bluetooth connection. It is available at Google Play. Establish the pairing once with this app and from then, everything should work as normal.

In addition an update for the FISCON firmware can fix the problem.

The reason of the sync problem is an Android bug which does not affect all phones. To fix it make this change on the phone:
Settings -> - Applications Manager -> - Tab "All" Applications -> Open "LogsProvider" -> - Click on Button "Clear Data"

Test if special characters like "( , -" were stored in the phonenumber. Test if it makes a difference with or without the county prefix (e.g. +49).
At Android devices a failed connection can happen if it is not assigned to the standard app of phone or if the phone asks for alternative methods to handle the call.

In seldom cases unnecessary fiber wires can be connected from factory to the radio without a device on the other side. Use the included loop connector to bypass the fiber wires of the car and to close the ring.
If it still does not work, check whether the radio sends light signals. If there is no light at all please contact our support.

The coding failt. Start a new coding and refer to the manual. If the radio afterwards does not start automatically, wait until it sleeps after about 10 minutes.

I have a BMW. The phonebook does not show up.

In seldom cases the phonebook transfer can fail at a special number of contacts. Add 1-3 contacts to your phone and try again.

A2DP must be activated with a setup code according to the manual. Furthermore BT-Audio must be activated at the radio setup and Aux must be deactivated.